Level 23, Collins Square Tower Five, 727 Collins Street

Melbourne, VIC, 3008

CBD Premium Virtual Office

Melbourne – Collins Square, Tower 5

from $12/week
  • Facilities

    Virtual Address

  • Facilities

    Live answering service

  • Facilities

    Meeting Rooms

  • Facilities

    Co-Working Space

Private workspace (Serviced Office) and Enterprise solutions

Our Melbourne Premium CBD Serviced Offices are located in Collins Square, Tower 5 on Collins Street. It is at the epicentre of Melbourne’s commercial activity and is strategically located close to the major transport hub of Southern Cross Station, meaning access to and from the office is very easy. There are also other key metro stations in close proximity. Bicycle paths also link Collins Square to a number of routes in and out of the city, while walking access can take you to Crown Casino, The Melbourne Convention & Exhibition Centre and Etihad Stadium. This impressive building was designed by high-profile architects Woods Bagot and has a stunning glass wall façade, giving a light filled entry and a 5 Green Star rating for Innovation and Sustainability.

If you are looking for the perfect, hassle free option for setting up your business or growing an existing one, then Collins Square is the place to be. All our offices are fitted out with contemporary style furniture, such as the ergonomically designed Hermann Miller chairs and adjustable height desks for your health and wellbeing. The design of our spaces are both sophisticated in appearance whilst being highly functional, giving your business a Professional presence to help boost collaboration and enhance your productivity.

Our professional engagement team is there to welcome your clients as they arrive, giving your business that professional look to any existing, new, or potential clients. Our flexible solutions are designed to fit whatever your requirements are for your business. It can be as simple as a mailing address with mail forwarding facilities or a phone answering service with our professional live Virtual Receptionists who can answer your calls, transfer them or take messages as needed, to our Virtual Assistants who can help manage your diary, and give you more time to manage your business. We can help you transform your business with our expertise, that is what we are here for.

The building offers a 24 hour building concierge, VIP greeting services, catering, conference facilities and high class end of trip facilities. This location is also home to a number of restaurants, bars, cafes, supermarkets, gyms and much more. Anything you need, right at your fingertips. Who could ask for a better location for your business.

As part of our Premium CBD Virtual Office Service at this location, we offer:

  • Your own suite number at Collins Square Tower 5, Level 23, 727 Collins St, Melbourne VIC 3008. As stated above we offer mail and courier services, to ensure that your mail is handled as per your instruction.
  • Parcel Pick-up and delivery is also available through our courier services

Other Services available include:

  • Private and Co-working spaces with administration services and business and concierge support are available to you, along with a fast and reliable IT infra-structure and stylish tailor-made interiors to help boost collaboration and enhance your productivity
  • Our Meeting Rooms and Conference facilities are equipped with the latest state of the art audio and visual technology
  • We also offer a Live 24/7 Phone Answering Service, set up to ensure that your calls are handled exactly as you have instructed, by our friendly Australian based receptionists. This service is like having your very own dedicated receptionist but without the added cost of a permanent employee. Our Receptionists can handle a simple call divert or voicemail to email messaging; Having a live virtual receptionist that will personally greet your callers, warm transfer your calls or take messages as needed, just adds to the look of professionalism of your business. We also have Virtual Assistants who can help manage your diary, to reduce time stresses on you and allow you to concentrate on the day to day running of your business, we can tailor our services to suit whatever your needs. Start a FREE 7-day Virtual Receptionist Trial NOW!
  • We can also set you up with multiple local telephone numbers in any location in Australia or 1300 or 1800 numbers, if required.

We can help you expand your business interstate to a single location or a number of locations nationally including Sydney, Melbourne, Adelaide, Gold Coast, Perth, or Brisbane – we have more than 50 locations around Australia for you to choose from.

* As part of a call answering service subscription.

Location Facilities

  • Premium Virtual Office
  • Mail forwarding and re-direction
  • Mail and parcel notification
  • Courier Services
  • Live Answering Services
  • Meeting Rooms
  • Co-working spaces
  • Private Offices
  • Administrative Services
  • Complimentary refreshments
  • WiFi
  • Parking in Building
  • Dedicated national account manager

What’s Nearby

Rail Station
  • 717 Docklands Hw Parking
  • In-building Parking
  • De Mad Hatter
  • Long Shot

Enquire Now


Location Details

Business Hours
Mon-Fri: 8.30am - 5.30pm
Level 23, Collins Square Tower Five, 727 Collins Street, Melbourne, VIC, 3008


6 Months

From just


($80* per month)

24 Months

From just


($60* per month)

3 Extra Months FREE

About us

Calls are answered by our friendly, professional receptionists exactly the way you require.


With over 50 prime locations throughout Australia (Including Sydney, North Sydney, Melbourne, Canberra, Brisbane, Adelaide, Perth, Gold Coast, Parramatta, Devonport, Hobart), we offer a national network of virtual offices and business centres to give your business a presence in a particular market for a fraction of the cost of opening your own office.
3 Steps to Sign Up for a Virtual Address
Choose your location(s)
Simply search for and choose from over 50 prime virtual office address locations throughout Australia.
Complete form and send photo ID
Complete the enquiry form providing us with the locations you have chosen, and a copy of your photo ID which can be attached to the enquiry form or you can email a scanned copy to admin@servicedoffice.directory
or fax to 1300166718.
Payment and set up
Our customer service team will contact you to complete the set-up process for your chosen location(s).

Interested in this location?

Apply now!

Get a Virtual Receptionist with your Virtual Office Address

Virtual Headquarters also provide a comprehensive range of call answering services including live virtual receptionist and call messaging, diary and appointment management, and fax messaging services. As part of our call answering services, we can instantly provide you with a national 1300 number, 1800 number or local phone number for any location in Australia.

Simply sign up for a virtual receptionist 7-day free trial to get a local number and a professional Australian receptionist will be answering your calls in an instant. Our friendly customer service team can help upgrade you to one of our live call answering or messaging services plans and add virtual numbers for any location in Australia whenever you need them.

Frequently Asked Questions
What is a virtual address?

A virtual address is a business address which is either a mailbox located at a business centre or a receptionist mail handling service located at a virtual office. Both offer mail management services including mail notification, mail pick up and mail forwarding services. A virtual address can be used on your website and other marketing collateral to provide your business with professional physical presence.

Why do I need a virtual address?

A virtual address allows your business to have a ‘virtual’ presence in any geographic market, without the cost of leasing your own premises. Many customers want to deal with a business that they feel is ‘local’ to where they are. A virtual address gives customers a sense that you are closer and ‘like-minded’.

A virtual address also provides your business with a formal business address, which gives assurance that you are a business that can be trusted.

What is the difference between a virtual office and a virtual address?

You can get a virtual address service, which is a mailing address and mail management services. When you add a call answering service, this is normally what can be defined as having a virtual office. In addition, we offer virtual office locations that have additional facilities which include co-working and private office space, meeting rooms and other services. Some of our virtual office locations are generally located in major cities and include prestigious CBD addresses.

How long does it take to start receiving my mail after signing up for a virtual address?

Once you have signed up and paid for the service, you can be receiving your mail within 24 hours.

What is the process to get a virtual address?

Chose the location(s) you would like to have as your virtual address. Complete the enquiry form, attach or send a copy of your ID (Drivers Licence, Passport or Identify Card), or call us on 1300 885 830 to process your enquiry. Our team will call you to finalise which subscription plan you want, process your payment and set up your account with your instructions for mail management.

What payment methods do you accept?

We accept payment by EFT to the Virtual Headquarters bank account. Secure payment is made with our service agent over the phone as part of your account set up.

Can I get more than one virtual address?

Yes, you can request additional addresses at any time. There are over 10,000 mailbox customers throughout our 50+ business centres and virtual offices Australia-wide. Many of our customers have numerous virtual addresses to show a regional, state or national presence. You can add new virtual addresses to your account at any time.

How do I know when I have received mail at my virtual address?

When your Virtual Address is established, upon receipt of mail or packages, you can opt to receive notifications by email, SMS or both.

How do I get my mail? Can I collect it any time I want to? Can you send it to me?

Most of our 50+ locations have secure 24x7 access where you can collect your own mail. You will be issued your own key or security access code when your account is set up. You can also opt to have your mail automatically forward to you anywhere is the world.

Can I have my mail forwarded to me from my virtual address? Does this cost extra?

You can opt to have your mail and parcels automatically forwarded to you anywhere in the world, as often as you require. If you have multiple mail pieces, we can bundle those and mail them to you in one package. Many locations, but not all, charge a small handling fee to bundle the mail up, pay the correct postage and mail it to you from an Australia Post, Post Office. The handling fee is typically $5 or $6 per bundle of mail sent, plus the cost of postage. All locations will charge the cost of postage stamps to forward your mail.

Do you offer a free trial for your virtual address service?

No, we do not offer a free trial for our virtual address service. We do offer a free trial for our Virtual Receptionist service – you can try that for free for 7 days.

How do I get a telephone number and answering service at the same location as my virtual address?

Simply tick the box ‘Yes, I would like a call answering service’ on the enquiry form or let our customer service team member know when you speak to them. Alternatively, to instantly get an answering service, sign up for our virtual receptionist 7-day free trial. There is no lock in contract, no credit card required, and you can cancel any time. We can add local, regional or a national 1300 numbers or 1800 numbers to your answering service when you upgrade from a free trial to one of the subscription plans.

How do I book a meeting room?

Your national account manager will provide you the details you need to be able to book meeting rooms and support services as and when you need them, wherever you need them.