Live answering service
Our West End Virtual Address is an inner suburb, south-east of central Brisbane. Bounded by the Brisbane River to the west and the south, it is easily accessible by public transport, being well serviced by buses and ferries, with onsite parking also available. The area is well-known for its great choice of eateries and shopping. Popular with young professionals, it is in close to the University of Queensland, Griffith University Southbank, and the QUT. The 156 Boundary Street business centre location is convenient for local areas in West End, Highgate Hill, Dutton Park, South Brisbane, South Bank, and Woolloongabba.
You can use this prime inner suburb address on your business cards, website, marketing materials and social media. The set-up is a very quick and easy process and your virtual address is ready to go. There is no trying to find a suitable, affordable, traditional office, all the work is already done for you. When your mail or parcels arrive, we will notify you, so you can drop by the centre to collect, or we will simply forward your mail and parcels to you. As part of our Virtual Office Address service at this location we offer:
- Our virtual address service, with your own suite number at Shop 3, 156 Boundary Street, West End, QLD, 4101, Australia.
- We provide mail and courier services to make sure your mail is handled exactly as you have directed. We will send you notification when your mail arrives either by SMS or email.. You can then either drop into the business centre to collect your mail, get us to scan and email it to you or we can arrange to forward it to you at another address.
- Our courier services also provide parcel pick-up and delivery, if required.
- Graphic Design and Printing Services. We can do large or small printing jobs, copying and printing, flyers, posters, business cards, brochures, binding and lamination, business stationary, signs and graphics. You can also purchase business stationary supplies at the business centre.
Other services available include:
- Our 24/7 phone answering service to ensure that your calls are handled exactly how you have requested, by our warm and friendly, Australian-based receptionists. Our virtual receptionist service is like having your own receptionist but without the overhead. From simple call divert or voicemail to email messaging; our live virtual receptionist will personally greet callers, using a customised script for your business, transfer the calls directly to you or your team members if you are available or take messages and forward them to you via email or SMS; to a virtual assistant who can help by answering enquiries, booking appointments and managing your diary – we can tailor our phone answering services to suit your needs. Start a FREE 7-day Virtual Receptionist Trial NOW!
- 1800 numbers, 1300 numbers and multiple local telephone numbers in any location in Australia*.
- Fax to email, set up a 1300 number, 1800 number or local fax number in an instant. Your incoming faxes will be sent to your nominated email addresses as a PDF or Tiff file.
If you want to expand your business interstate to a single new office location or establish a national presence with multiple office locations (e.g. Sydney, Melbourne, Perth, Adelaide, Brisbane or the Gold Coast) – we have over 50 locations throughout Australia to choose from. To complete your virtual office we can set you up with a local telephone number for each location, or a national 1800 number or 1300 number, as part of your call answering service.
* As part of a call answering service subscription.
- Virtual Address
- 24/7 Access
- Mail forwarding and re-direction
- Mail and parcel notification
- Courier Services
- Live Answering Services
- Graphic Design
- Printing solutions
- Office supplies
- Dedicated national account manager
- South Bank Station
- Boundary St at West End Tram
- Onsite Parking
- On Street Parking
- West End Coffee House
- The Coffee Club Café
($17* per week)
($13* per week)
($10* per week)
Calls are answered by our friendly, professional receptionists exactly the way you require.
Virtual Headquarters also provide a comprehensive range of call answering services including live virtual receptionist and call messaging, diary and appointment management, and fax messaging services. As part of our call answering services, we can instantly provide you with a national 1300 number, 1800 number or local phone number for any location in Australia.
Simply sign up for a virtual receptionist 7-day free trial to get a local number and a professional Australian receptionist will be answering your calls in an instant. Our friendly customer service team can help upgrade you to one of our live call answering or messaging services plans and add virtual numbers for any location in Australia whenever you need them.
A virtual address is a business address which is either a mailbox located at a business centre or a receptionist mail handling service located at a virtual office. Both offer mail management services including mail notification, mail pick up and mail forwarding services. A virtual address can be used on your website and other marketing collateral to provide your business with professional physical presence.
A virtual address allows your business to have a ‘virtual’ presence in any geographic market, without the cost of leasing your own premises. Many customers want to deal with a business that they feel is ‘local’ to where they are. A virtual address gives customers a sense that you are closer and ‘like-minded’.
A virtual address also provides your business with a formal business address, which gives assurance that you are a business that can be trusted.
You can get a virtual address service, which is a mailing address and mail management services. When you add a call answering service, this is normally what can be defined as having a virtual office. In addition, we offer virtual office locations that have additional facilities which include co-working and private office space, meeting rooms and other services. Some of our virtual office locations are generally located in major cities and include prestigious CBD addresses.
Once you have signed up and paid for the service, you can be receiving your mail within 24 hours.
Chose the location(s) you would like to have as your virtual address. Complete the enquiry form, attach or send a copy of your ID (Drivers Licence, Passport or Identify Card), or call us on 1300 885 830 to process your enquiry. Our team will call you to finalise which subscription plan you want, process your payment and set up your account with your instructions for mail management.
We accept payment by EFT to the Virtual Headquarters bank account. Secure payment is made with our service agent over the phone as part of your account set up.
Yes, you can request additional addresses at any time. There are over 10,000 mailbox customers throughout our 50+ business centres and virtual offices Australia-wide. Many of our customers have numerous virtual addresses to show a regional, state or national presence. You can add new virtual addresses to your account at any time.
When your Virtual Address is established, upon receipt of mail or packages, you can opt to receive notifications by email, SMS or both.
Most of our 50+ locations have secure 24x7 access where you can collect your own mail. You will be issued your own key or security access code when your account is set up. You can also opt to have your mail automatically forward to you anywhere is the world.
You can opt to have your mail and parcels automatically forwarded to you anywhere in the world, as often as you require. If you have multiple mail pieces, we can bundle those and mail them to you in one package. Many locations, but not all, charge a small handling fee to bundle the mail up, pay the correct postage and mail it to you from an Australia Post, Post Office. The handling fee is typically $5 or $6 per bundle of mail sent, plus the cost of postage. All locations will charge the cost of postage stamps to forward your mail.
No, we do not offer a free trial for our virtual address service. We do offer a free trial for our Virtual Receptionist service – you can try that for free for 7 days.
Simply tick the box ‘Yes, I would like a call answering service’ on the enquiry form or let our customer service team member know when you speak to them. Alternatively, to instantly get an answering service, sign up for our virtual receptionist 7-day free trial. There is no lock in contract, no credit card required, and you can cancel any time. We can add local, regional or a national 1300 numbers or 1800 numbers to your answering service when you upgrade from a free trial to one of the subscription plans.
Your national account manager will provide you the details you need to be able to book meeting rooms and support services as and when you need them, wherever you need them.