Live answering service
Our Macquarie Park virtual address and business centre is located in the northern suburbs of Sydney, about 15 kilometres north-west of the Sydney CBD. Macquarie Park is an important centre for business in Australia, home to some of the world's largest global brands, as well as the Macquarie Park Shopping Centre and Macquarie University. The 66 Talavera Rd location is convenient for local areas such as Macquarie Park, Macquarie University, North Ryde, Ryde, West Ryde and Eastwood.
You can use this prime address on your business cards, website and marketing materials. It can be set up within 24 hours. Why have the cost of setting up a traditional office, when you can have a virtual office with the same benefits but without the prohibitive cost. We will handle all your mail and parcels, let you know when they have arrived and arrange for you to either drop by the centre to collect, or have us forward your mail and parcels to you. As part of our Virtual Office Address service at this location we offer:
- Our virtual address service, with your own suite number at Ground Floor, 66 Talavera Rd, Macquarie Park, NSW, 2113, Australia.
- We have mail and courier services available to ensure your mail is handled how you have instructed. We will send you notification by SMS or email when we receive your mail. You can the decide to drop into the business centre to collect your mail or simply take advantage of our mail forwarding service and have your mail sent to you anywhere in the world.
- Parcel pick-up and delivery, no problem, our courier services also offer this.
- Graphic Design and Printing Services. We do both large and small printing jobs, , copying and printing, business cards, posters, brochures, binding and lamination, signs and graphics, business stationary and flyers. You can also pick up business stationary supplies if you need to.
Other services available include:
- Our virtual receptionist service is like having your own dedicated receptionist but without the overhead. Our live 24/7 call answering services ensure that your calls are handled exactly the way you've instructed, by our friendly, Australian-based receptionists. From simple call divert or voicemail to email messaging; One of our live virtual receptionists will answer calls as if they were directly part of your business, warm transfer your calls to you or any nominated staff or take messages after checking your availability; to a virtual assistant answering business enquiries, booking in appointments and managing your diary, just like having your very own personal assistant – we can make our call answering service suit your business needs. Start a FREE 7-day Virtual Receptionist Trial NOW!
- We also set up 1300 numbers, 1800 numbers and multiple local telephone numbers in any location in Australia* if required.
- Fax to email, set up a 1300 number, 1800 number or local fax number in an instant. Your incoming faxes will be sent to your nominated email addresses as a PDF or Tiff file.
We can help you expand your business interstate to a single new office location or establish a national presence with multiple office locations (e.g. Sydney, Melbourne, Brisbane, Gold Coast, Adelaide, Perth) – we have over 50 locations throughout Australia to choose from. Complete your virtual office set up with a local telephone number with each location, or a national 1300 number or 1800 number, as part of your call answering service.
* As part of a call answering service subscription.
- Virtual Address
- 24/7 Access
- Mail forwarding and re-direction
- Mail and parcel notification
- Courier Services
- Live Answering Services
- Graphic Design
- Printing solutions
- Office supplies
- Dedicated national account manager
($17* per week)
($13* per week)
Calls are answered by our friendly, professional receptionists exactly the way you require.
Virtual Headquarters also provide a comprehensive range of call answering services including live virtual receptionist and call messaging, diary and appointment management, and fax messaging services. As part of our call answering services, we can instantly provide you with a national 1300 number, 1800 number or local phone number for any location in Australia.
Simply sign up for a virtual receptionist 7-day free trial to get a local number and a professional Australian receptionist will be answering your calls in an instant. Our friendly customer service team can help upgrade you to one of our live call answering or messaging services plans and add virtual numbers for any location in Australia whenever you need them.
A virtual address is a business address which is either a mailbox located at a business centre or a receptionist mail handling service located at a virtual office. Both offer mail management services including mail notification, mail pick up and mail forwarding services. A virtual address can be used on your website and other marketing collateral to provide your business with professional physical presence.
A virtual address allows your business to have a ‘virtual’ presence in any geographic market, without the cost of leasing your own premises. Many customers want to deal with a business that they feel is ‘local’ to where they are. A virtual address gives customers a sense that you are closer and ‘like-minded’.
A virtual address also provides your business with a formal business address, which gives assurance that you are a business that can be trusted.
You can get a virtual address service, which is a mailing address and mail management services. When you add a call answering service, this is normally what can be defined as having a virtual office. In addition, we offer virtual office locations that have additional facilities which include co-working and private office space, meeting rooms and other services. Some of our virtual office locations are generally located in major cities and include prestigious CBD addresses.
Once you have signed up and paid for the service, you can be receiving your mail within 24 hours.
Chose the location(s) you would like to have as your virtual address. Complete the enquiry form, attach or send a copy of your ID (Drivers Licence, Passport or Identify Card), or call us on 1300 885 830 to process your enquiry. Our team will call you to finalise which subscription plan you want, process your payment and set up your account with your instructions for mail management.
We accept payment by EFT to the Virtual Headquarters bank account. Secure payment is made with our service agent over the phone as part of your account set up.
Yes, you can request additional addresses at any time. There are over 10,000 mailbox customers throughout our 50+ business centres and virtual offices Australia-wide. Many of our customers have numerous virtual addresses to show a regional, state or national presence. You can add new virtual addresses to your account at any time.
When your Virtual Address is established, upon receipt of mail or packages, you can opt to receive notifications by email, SMS or both.
Most of our 50+ locations have secure 24x7 access where you can collect your own mail. You will be issued your own key or security access code when your account is set up. You can also opt to have your mail automatically forward to you anywhere is the world.
You can opt to have your mail and parcels automatically forwarded to you anywhere in the world, as often as you require. If you have multiple mail pieces, we can bundle those and mail them to you in one package. Many locations, but not all, charge a small handling fee to bundle the mail up, pay the correct postage and mail it to you from an Australia Post, Post Office. The handling fee is typically $5 or $6 per bundle of mail sent, plus the cost of postage. All locations will charge the cost of postage stamps to forward your mail.
No, we do not offer a free trial for our virtual address service. We do offer a free trial for our Virtual Receptionist service – you can try that for free for 7 days.
Simply tick the box ‘Yes, I would like a call answering service’ on the enquiry form or let our customer service team member know when you speak to them. Alternatively, to instantly get an answering service, sign up for our virtual receptionist 7-day free trial. There is no lock in contract, no credit card required, and you can cancel any time. We can add local, regional or a national 1300 numbers or 1800 numbers to your answering service when you upgrade from a free trial to one of the subscription plans.
Your national account manager will provide you the details you need to be able to book meeting rooms and support services as and when you need them, wherever you need them.